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Paul Dowding Training Ltd.
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Online Training for Team Members
Packages & Pricing
Assessing your assertiveness levels
What is assertiveness?
5 Techniques for becoming assertive
Managing (micro-) aggression from others
Building effective relationships
Neutralising conflict for long term gain
Demonstrating that ‘it’s not personal
Using commentary to build trust
Assertiveness at work
What is influencing?
Values based approach
Avoiding manipulation and coercion
5 approaches to effective influencing
Avoiding being manipulated
Trust and trustworthiness
Confidence and strength
Influencing where there is unequal power
Evaluating your personal effectiveness
6 time effectiveness techniques
Practical time effectiveness
Managing ‘time stealers’
Making decisions about your time
3 ways to prioritise effectively
How to manage non-managerial delegation
Using clear and open criteria for workload planning
Time and personal effectiveness
What is your reputation?
What reputation do you want?
What’s the gap?
What affects reputation?
8 behaviours for a great reputation
Reflecting and learning
Building the right behaviours
Building your reputation
What is commercial awareness?
What is it in your context?
Understanding the purpose of your role
Techniques for practical commercial awareness
Entrepreneurial tips and techniques
Creating a business case
How good relationships work
Values based relationships
3 simple strategies for great relationships
Honesty and openness
How to not take things personally
Understanding motive and intention
Transactional analysis and relationships
Great work relationships
5 stage problem solving strategy
Beyond standard thinking
Avoiding ‘old solutions’ thinking
Defining the problem clearly
Identifying criteria for solutions
Developing a wide range of solutions
Debono: Lateral thinking techniques
Calculated decision making
Creative problem solving
Which vehicle (email/messaging/call etc.?)
Who is the target audience and why?
Tailoring the message
Plain direct language
Identifying the pitfalls
Advertising techniques for impact
It’s time efficient
Brings people together
Tailored to learners
Ideal for Home workers
Find out more about how our online training can support your business
Defining the message and ‘flow’
Building confidence through rehearsing
Overcoming nerves easily
10 techniques for great presenting
Natural, confident delivery
Building relationships when presenting
3 advertising techniques to create impact
1, 2 or 3 hour workshops to build key management skills